The hotel offers amenities for your comfortable stay and unforgettable experiences
Impeccable Service!
“The service in the 12th-floor lounge was outstanding, with attentive staff anticipating my every need without even asking.” view full review
Delicious Breakfast
“Breakfast at the main restaurant was a delightful experience, offering a variety of tasty options that set the perfect tone for the day.” view full review
Clean and Comfortable
“The hotel facilities were well-maintained and provided a sense of cleanliness and comfort, making my stay truly enjoyable.” view full review
Cozy Accommodations
“The suite was cozy and inviting, creating a perfect retreat after a long day of business.” view full review
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Trouser press
Bathroom
Free toiletries
Show more
Location
Av Hidalgo 310 Oriente,
Monterrey,
Mexico,
Nuevo Leon
Map view
Av Hidalgo 310 Oriente,
Monterrey,
Mexico,
Nuevo Leon
City landmarks
Mall
Macroplaza
680 m
Park
Fundidora Park
3.3
km
Museum
Mexican History Museum
1.2
km
Zuazua s/n. en la Macroplaza Zona Centro
Faro de Comercio by Luis Barragan
970 m
Museum
Metropolitan Museum of Monterrey
1.4
km
Calle Padre Raymundo Jardon de Mayo 5 Zona Centro
Barrio Antiguo
610 m
Museum
Museo del Noreste
1.2
km
Square
Explanada de los Heroes
730 m
Museum
Museo de la Casa de los Titeres
620 m
Calle Jose Mariano Abasolo 1024 Barrio Antiguo
Museo Estatal de Culturas Populares
720 m
Museum
Museo del Palacio
800 m
Museum
Museo de Historia Mexicana
840 m
Calle Doctor Jose Maria Coss 445 Centro
Museo del Dulce
860 m
Museum
Museo de Arte Contemporaneo de Monterrey
1.4
km
Church
Basilica of Guadalupe Monterrey
1.4
km
Calle Diego de Montemayor 444 Monterrey Downtown
3 Museos
990 m
Park
Parque Espana
790 m
Dr. Coss
Paseo Santa Lucia
1.6
km
Shopping Area
Avenida Morelos
620 m
Park
Parque Ecologico La Huasteca
800 m
Church
Capilla de los Dulces Nombres de Jesus Maria y Jose
1.4
km
Avenida Constitucion a 5 Zona Centro
Gran Plaza o Macroplaza
1.7
km
Square
Alameda Mariano Escobedo
1.8
km
River
Santa Lucia riverwalk
1.5
km
Calle Colegio Civil
Colegio Civil
1.1
km
Calle Benito Juarez
Basilica of Our Lady of the Oak
830 m
Nearby
Museum
Museum of Contemporary Art in Monterrey
490 m
Gallery
Carapan
50 m
Park
Parque Hundido
530 m
Event hall
Foro Didi
260 m
Restaurants
Tacos Chilo
140 m
Centro
Cafeteria Gaby
230 m
Calle Hermenegildo Galeana sur 814 Colonia Centro
El Nuevo Mundo
270 m
Padre Mier # 325 Ote
Las Ventanas
280 m
Ave. Constitucion #300
Asador La Vaca Argentina
390 m
Avenida Constitucion 1002 pabellon M
El Rey Del Cabrito
720 m
Avenida Constitucion Ote. 817 between Dr. Coss y Diego de Montemayor
Las alitas centro
440 m
Calle Fray Servando Padre Mier 565
Marco
490 m
Zuazua y jardon s/n Antillon Edif 23 D 32
Madre Oaxaca
570 m
Calle Padre Raymundo Jardon 814 Col. Centro Barrio Antiguo
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.7
Location
7.3
Service
7.0
Dining
5.0
Guest reviews
5.8/10
based on 3 reviews
3.5/5
based on 383 reviews
7.9
7.9/10 based on 1552 reviews
#52 of 146 hotels in Monterrey based on Tripadvisor
Robert
United States,
September
2023
5.8/10
My stay at the hotel was a mixed experience. The rooms were a bit of a letdown with some cleanliness issues and odd smells, but the classic room was somewhat better although not perfect. On the bright side, there was a coffee machine available in the room. The service had its ups and downs, with some staff being really nice and attentive while others were confusing and rude. The location was quite convenient, close to downtown and various attractions, although the heavy traffic could be a hassle at times. The dining options were below average, lacking in quality and variety. The facilities were decent overall.
Rooms
5.0
The rooms had some cleanliness issues and odd smells, with the classic room being a slightly better option.
Service
6.0
The service varied, with some staff being nice and attentive while others were confusing and rude.
Location
7.0
The hotel's location was convenient, close to downtown and various attractions, although traffic could be challenging.
Dining
5.0
The dining experience was below average, with low-quality and limited options.
Facilities
7.0
The facilities were decent overall.
Owen
United States,
July
2023
5.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were a bit dark, and the bathroom lacked adequate lighting. However, Raoul went out of his way to help us find some vanilla that we couldn't locate locally. The room I stayed in was one of the older ones from about two years ago, and it was not up to par, feeling quite cramped.
Rooms
5.0
The rooms were on the dark side, and the bathroom suffered from poor lighting. However, Raoul's assistance with the vanilla was a highlight.
Service
7.0
The service was a bit of a mixed bag. While the staff were generally helpful, they sometimes appeared disinterested. The 12th-floor lounge team, however, was always attentive and great.
Location
6.0
The hotel's location in downtown Monterrey was both a blessing and a curse. While it was central, making it convenient, the heavy traffic in the area made getting in and out a challenge. On the plus side, it was close to key attractions like Macroplaza, Mexican History Museum, and Riverwalk.
Dining
5.0
The dining experience was a bit lackluster. The breakfast lacked variety, and the quality of some items was subpar. The prices were also on the higher side for what was offered.
Facilities
5.0
The facilities were average, nothing extraordinary to note in this regard.
Paul
United States,
May
2023
7.2/10
I had a great time at this hotel, although the rooms could use a bathtub. The service was top-notch, except for a few issues with some staff members. The location is convenient, right in the heart of downtown. The dining experience was a bit below my expectations. Overall, a good stay with a few minor drawbacks.
Rooms
7.0
The rooms are great, although they could use some updates like adding bathtubs.
Service
8.0
The service was superb overall, with friendly and professional staff, although there were a few interactions that fell short.
Location
9.0
The location is very good and convenient, right in Monterrey's bustling downtown.
Dining
5.0
The dining experience was below average with some quality issues in the breakfast options.